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Directory/Customer Experience/Help Scout AI Assist
Help Scout AI Assist

Help Scout AI Assist

Help Scout's shared inbox, help center, and live chat software gives your team the tools you need to easily manage customer communications.

🏢 Enterprise Ready
freemium

About Help Scout AI Assist

Help Scout gives teams the right blend of AI and people-powered tools to scale support without losing the personal touch customers love. Your always-on AI assistant resolves
70% of routine requests on average. Hands-on conversations go to the
right teammate in your shared Inbox. Help Scout learns from every interaction
to sharpen all your future replies. Help Scout is by far the best support product I have ever used.

Pricing & plans

Starting price

Contact for pricing

Free trial

No

Enterprise plan

Custom pricing

Pricing model: freemium

Enterprise plans typically include dedicated support, custom integrations, and volume discounts. Contact the vendor for a personalized quote.

Best for

marketinghranalyticscustomer-supportwritingemailautomationsalescode

Key features

  • AI Chatbot
  • Knowledge Base
  • Messages
  • Insights & Analytics
  • Apps & Integrations
  • Mobile
  • Product updates The latest Help Scout improvements, features, and updates.
  • Help Scout Blog Tips and actionable content
  • Guides & Tools Resources to help you grow

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Pricing

Enterprise planAvailable

Support