About Crisp Chatbot

Crisp Chatbot addresses the challenges of handling high volumes of customer inquiries by leveraging artificial intelligence to automate responses and streamline support processes. This tool allows organizations to reduce the workload on their customer service teams by automating up to 50% of inquiries, enabling staff to focus on more complex issues that require human intervention. By centralizing communications and providing a self-service knowledge base, Crisp Chatbot enhances overall customer experience while improving operational efficiency. Key features of Crisp Chatbot include an AI Helpdesk that empowers both teams and customers, a shared inbox for centralized communication, and a robust support CRM for organizing customer data. The platform also offers a no-code AI agent builder, allowing users to create customized workflows and deploy their AI agents across various messaging channels, such as web chat, WhatsApp, and email. This tool is designed for businesses of all sizes looking to improve customer support efficiency and enhance customer autonomy through effective use of AI technology.

Pricing & plans

Pricing model: freemium

Enterprise plans typically include dedicated support, custom integrations, and volume discounts. Contact the vendor for a personalized quote.

Best for

Key features

• 2 Create a Workflow
• 3 Test & Deploy Workflow
• 4 Validate & Measure
• Customer Support Cross-channel customer support experiences using modern messaging.
• Inbound Sales Sell more by automating your sales pipeline using chatbots and AI workflows.
• Marketing Retarget customers by sending marketing emails and in-app messages.