About Cognigy.AI

Cognigy.AI addresses the challenges faced by businesses in providing efficient and responsive customer service across multiple channels. By leveraging advanced AI technology, it automates a significant volume of customer interactions, including rebookings and refunds, enabling organizations to manage high volumes of inquiries without sacrificing service quality. This solution is particularly beneficial for enterprises looking to enhance operational efficiency, reduce average handling times, and improve overall customer satisfaction. Key features of Cognigy.AI include AI-driven voice and chat agents capable of achieving automation rates of up to 70%, real-time translation for multilingual support, and an Agent Copilot that empowers customer service representatives with instant access to critical information. Designed for organizations aiming to optimize their contact center operations, it supports seamless integration with existing systems and can handle millions of interactions annually. With its focus on generating meaningful customer connections and proactive service strategies, Cognigy.AI is tailored for businesses that prioritize customer experience and operational excellence.

Pricing & plans

Pricing model: yearly

Enterprise plans typically include dedicated support, custom integrations, and volume discounts. Contact the vendor for a personalized quote.

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